Privacy Policy

Acoplin is a Brazilian manufacturer and supplier of products and solutions for industrial applications.

Contact for privacy matters: vendas@acoplin.com.br · Rua da Gávea, 215 — Vila Maria, São Paulo — SP, Brazil

Depending on how you interact with us, we may collect: name; e-mail and business e-mail; phone number; company name, position or role; information provided in contact and quote requests; information related to products or services of interest; and technical browsing data such as IP address, device type, browser, pages visited and information obtained through cookies and similar technologies.

We only request the information necessary for customer service, business relationships, security and the operation of our digital channels.

Personal data may be used to: reply to contact requests; prepare and send commercial quotes; identify suitable products and specifications; provide commercial and after-sales service; contact you by phone, e-mail, WhatsApp or other channels you provide; continue business negotiations and relationships; comply with legal, regulatory, tax or contractual obligations; prevent fraud and secure our systems; improve our website, service and products; measure marketing campaigns; and send commercial communications where permitted by law.

We may use advertising and lead-generation platforms, including Google services, to display ads and receive contact or quote requests. When you voluntarily submit information through those forms, the data may be used to reply to your request and continue the related business relationship.

Processing carried out directly by those platforms is also subject to their own privacy policies and terms of service.

Our website may use cookies and similar technologies to operate, understand how visitors use our pages, measure campaign results and improve navigation. Analytics and advertising tools, such as Google services, may also be used.

Where required by law, non-essential technologies are only used according to the consent choices made available to you.

We process personal data under the legal bases provided for by the GDPR and the LGPD applicable to each situation, which may include: performance of a contract or pre-contractual steps; compliance with a legal or regulatory obligation; exercise of rights; legitimate interest, with due regard to your fundamental rights and freedoms; and consent, where required.

Acoplin does not sell personal data. Data may be shared, where necessary, with suppliers and service providers that support our activities (hosting, technology, communication, advertising, analytics and commercial tools), and where required to comply with legal obligations or protect rights.

As we are based in Brazil, data provided through this website may be processed in Brazil. Where the GDPR applies, transfers are carried out with appropriate safeguards provided for by law.

We adopt reasonable technical and administrative measures to protect personal data against unauthorized access, loss, alteration or improper processing. Data is kept for as long as necessary for the purposes described and to meet legal obligations, after which it may be deleted or anonymized.

Subject to applicable law (GDPR/LGPD), you may request: confirmation of processing; access to your data; rectification of incomplete or outdated data; erasure, blocking or anonymization where provided for by law; information about data sharing; data portability; withdrawal of consent; and objection to certain processing. Under the GDPR you also have the right to lodge a complaint with a supervisory authority.

Requests may be sent to vendas@acoplin.com.br. We may ask for information to confirm your identity before fulfilling certain requests.

Our website may contain links to third-party pages or services. Acoplin is not responsible for their privacy practices; please review their policies when visiting other sites.

This Policy may be updated periodically to reflect changes in our processes, technologies, services or legal requirements. The current version will always be available on this page, with its update date.

For questions or requests related to personal data and this Policy: Acoplin · vendas@acoplin.com.br.